[ Illustration ]
Water heater + hose bibb
More jobs on the board. Fewer callbacks.
- >Scheduling
- >Customer follow up
- >Estimates
- >Service reminders
AI operators for blue collar businesses
Stop fighting fires.
Start building.
We build AI operators that clear the busywork and connect the tools you already pay for. You stay in charge. You get your time back.
- ✓Built by operators from the trades
- ✓No rip-and-replace
- ✓Your people stay in charge
- 01 Input
- 02 Process
- 03 Output
- 04 Approve
Incoming call · 07:02 AM
Dana Whitfield
“Upstairs AC is blowing warm again. Third time this summer. Can somebody come out today?”
Pulling context from your stack
- CRMCustomer since 2019 · prefers texts✓
- Equipment3-ton condenser, 2012 · out of warranty✓
- History3 visits · capacitor replaced in June✓
- Price bookRepair and replacement options matched✓
- CallTranscribed · urgency flagged✓
Built and ready
- Ready
Job briefing · JB-2210
- Draft
Estimate · #4471
- Booked
Dispatch
Owner approval
Estimate #4471 · Replace 3-ton system
✓ ApprovedEdit
Run log
- 07:02Call captured and logged
- 07:03Context pulled from 5 sources
- 07:12Briefing, estimate, and dispatch built
- 07:16Approved by owner. Sent.
Sound familiar?
You started a business. Now it runs you. Texts at 9 p.m., six apps to find one customer’s history, estimates that quietly die in the inbox. It’s not a people problem. It’s a systems problem, and it’s fixable.
- 01Six apps, one ticket
- 02Follow-ups that never happen
- 03Techs walking in blind
- 04Everything rolls uphill
What our operators do
We love
what you hate.
The tedious, repetitive work that slows your shop down is exactly the work we want. Our operators run in the background, follow your process, and hand off to a person when it matters.
- 01
Book + dispatch
Fill the board and keep crews moving.
- 02
Follow up
Every lead, every estimate, every time.
- 03
Prep the job
History, notes, and options before they knock.
- 04
Draft estimates
Built from your price book, ready for review.
- 05
Find the gaps
Missing info and skipped steps, flagged early.
- 06
Report
What’s working and what isn’t, every morning.
Built for the trades
Same grit.
Different
leverage.
You do the work. We handle the rest. Every operator is set up around how your trade actually runs, from the first call to the warranty follow-up.
[ Illustration ]
Condenser + snowflake
Every maintenance plan, renewed on time.
- >Dispatch
- >Maintenance plans
- >Lead follow up
- >Invoicing + reporting
[ Illustration ]
Receptacle + cord
Permits tracked. Customers kept in the loop.
- >Appointments
- >Permit tracking
- >Customer updates
- >Job status
[ Illustration ]
Shingles + hammer
Every lead worked, from inspection to warranty.
- >Lead management
- >Estimates
- >Project updates
- >Warranty follow up
More from what you already have
One source.
Every answer.
You don’t need another app. Your CRM, accounting, inbox, call recordings, and SOPs already hold the answers. Our operators connect them and send the right information to the right person at the right moment.
Input // What you already have
- 01CRM + field software
- 02Accounting
- 03Email + SMS
- 04Call recordings
- 05SOPs + price book
Insider Ops hub
Connect · Clean · Organize · Deliver
Online
Output // What your crew gets
- Job briefings
- Drafted estimates
- Follow-ups sent
- Dispatch board
- Owner reports
Works with the stack you already run. Integrations shown are examples.
From the field
01 / 01
[ Photo ]
[ Owner Name ]
Owner · [ Company Name ]
“My techs used to call the office from the driveway. Now they walk in already knowing the history, and the estimate is waiting for them. I finally got my evenings back.”
The point of all this
Get back to
what drives you.
Fewer late nights. Fewer fires. More time to grow the business, and room to step away from it when you want to. Your company was supposed to work for you. We help it do that again.
[ Photo · Dunes at last light, full bleed ]
Shop status: handled / Owner: offline
Let’s talk
Let’s talk.
No pitch deck.
A 30-minute call. Tell us what’s eating your week, and we’ll tell you honestly whether we can fix it.
What happens next
- 01
We talk
30 minutes on what’s slowing you down.
- 02
We walk the shop
Office, field, and the tools you run.
- 03
You get a plan
The roots, the fixes, and what they’re worth.
[ Founder photo ]
Why we exist
We came up in the trades.
Our founder started as a technician and worked his way through operations into running the business. Insider Ops exists because he lived the six-apps-per-ticket problem, and fixed it.
Technician → Operations → Leadership → Insider Ops